GODORI SHOES | Women’s Stylish & Comfortable Height Increasing Shoes

1. General

Godori Shoes (“the Company”) complies with the Personal Information Protection Act and all relevant laws and regulations, and establishes this Privacy Policy to protect the personal information of users. This Policy applies to the website operated by the Company.

2. Categories of Personal Information Collected & Methods of Collection

Category	Items Collected	Purpose of Collection & Use	Retention Period*
Product Inquiries	Name, email address, company name, department/position, country, telephone number	Receiving and responding to inquiries, customer support, providing technical / product information	Deleted one (1) year after the inquiry is resolved
Automatically Collected	Service usage records, IP address, cookies, browser & device information	Ensuring service stability, compiling access statistics, preventing misuse	Two (2) years

* If a longer retention period is required under applicable laws, information will be kept for that period.

The website does not offer member registration or order/payment functions, so no related personal data is collected.

3. Purposes of Use of Personal Information

1. Responding to inquiries and customer management: verifying questions about products/services, providing answers, and follow-up actions.

2. Improving service quality: enhancing the service, ensuring security and stability.

3. Fulfilling legal obligations: compliance with laws and regulations, dispute resolution, and handling complaints.

4. Provision of Personal Information to Third Parties

The Company does not provide personal information to third parties except in the following cases:

When the user has given explicit prior consent;
When required by law or upon a lawful request from investigative authorities.

5. Outsourcing of Personal Information Processing

The Company currently manages and operates all personal information processing internally. Should outsourcing become necessary, the Company will announce it in advance through this Policy and ensure strict protection measures via a data-processing agreement.

6. Retention & Destruction of Personal Information

Product inquiry information: kept for one (1) year after the inquiry is resolved, then deleted without delay.
Electronic files: permanently deleted using irrecoverable technical methods.
Paper documents: shredded or incinerated.

7. User Rights and How to Exercise Them

Users may request the access, correction, deletion, or suspension of their personal information.
The Company does not knowingly collect personal information from children under 14; therefore, legal-guardian consent procedures are not applicable.
Requests can be made via the "Contact" page or by email (shoesgodori@nate.com).

8. Cookies

Purpose: analyzing usage statistics and improving the service.
Settings: users can refuse cookies through browser settings (doing so may limit certain functions).

9. Measures to Protect Personal Information

Administrative: minimizing personnel with data access, conducting regular security training.
Technical: TLS encryption, firewalls / intrusion detection systems, access controls.

10. Duty of Notification

Any amendments to this Policy will be announced at least seven (7) days in advance (30 days for significant changes) on the website.